“Our approach truly informs both the strategic and operational parts of your business.”
Rich Corcoran Consulting provides business evaluations and financial consulting services for the owners and executive management of Homecare and Hospice agencies and Post-Acute Care organizations.
Rich Corcoran, CPA, CHCE, CVA, CGMA
- Home care consultant and industry leader on the topic of home healthcare finances
- Lengthy career in finance, operations and technology for home care organizations
- Background includes management and leadership for banking, auditing and investments, as well as strategic planning, budget, revenue cycle, accounting, payroll, property management and acquisitions
- Extensive experience in working with payers and associations regarding Medicare and Medicaid regulations and reimbursement, and in supporting professional development, fundraising and a variety of advocacy initiatives
Director, Accounting Services
Michelle Corcoran manages the company’s accounting activities and financial statement presentations. In addition to her work for Corcoran Consulting Group, she is a part-time accountant for Salute Homecare in Waterbury, Conn. Corcoran has served as accounting manager for New England Home Care, Cromwell Conn., and as staff accountant for Pharmedica Communications, Killingworth, Conn. She earned her bachelor’s degree in accounting with a minor in psychology from University of Connecticut.
Adrienne D. Jenkins
Director, Revenue Cycle Management Services
Adrienne D. Jenkins brings 20+ years of experience in billing and collections operations to support home health businesses. She has served as accounts receivable operations manager, financial analyst and senior billing/collection specialist at VNA Community Healthcare, Inc. She will help Corcoran Consulting clients improve processes across each stage of the revenue cycle. She holds a bachelor’s in health and science studies with a minor in health administration from Quinnipiac University. She is a member of the coach training program at The Graduate Institute. Jenkins resides in Middletown, Conn.
Director, Financial Management Services
Judy Hardwick brings 31 years of home care industry experience to support Corcoran Consulting’s clients with financial management, budgeting, financial forecasting, gross profit margin analysis and financial reporting support. From 1987 to 2018, Judy was director of finance at VNA Health at Home in Watertown, Conn., where she converted the agency’s clinical and administrative paper system to an electronic medical record system. Hardwick is a resident of Watertown, Conn.
Director, Executive Leadership Services
Kathy trier provides clients with leadership development, executive coaching, board development, strategic planning and operational work plan development, operational and financial analysis and customer service training. Prior to joining Rich Corcoran Consulting, Kathy served for 28 years as CEO for Community VNA in Attleboro, Mass., where she oversaw planning, financing and building of that VNA’s operational headquarters and led several information systems conversions. Prior to that position she was CFO of VNA of the South Shore. Kathy holds an MBA in Business Administration. She resides in Bristol, R.I.
Maryanna Arsenault, BSW, MPA
Director, Operational Support Services
As director of operational support services, Maryanna Arsenault, BSW, MPA supports Corcoran Consulting clients in their efforts to improve care, reduce administrative burdens and increase reimbursement. She brings extensive experience in leading and advising home health and hospice agencies, both free-standing and within healthcare systems.
An Accreditation Commission for Healthcare (ACHC)-certified consultant for hospice, home health, and private duty organizations, Arsenault shares her solid career experience with agencies across the country. She assists organizations of all sizes improve efficiency, compliance, accreditation readiness, quality, and care management.
Before transitioning to her role as a home health and hospice consultant in 2014, Maryanna was CEO of HomeHealth Visiting Nurses of Southern Maine in Saco, Maine, where she was instrumental in merging of numerous agencies as well as achieving Home Care Elite Agency status.
Arsenault received her Bachelor of Social Work degree from Temple University and her Master of Public Administration from Clark University. Throughout her career she has presented at National conferences and has been published in industry magazines. She is a resident of Wells, Maine.
Nancy Kendrick, RN, MS
Director, Clinical Management
Nancy Kendrick’s extensive career in the home care industry began as a clinician and progressed from branch manager to vice president of clinical services for a national provider of home health, hospice, infusion and medical equipment. Her focus on quality and patient safety led to her work in various capacities, including surveyor/site visitor, with The Joint Commission (TJC), Community Health Accreditation Program (CHAP) and Accreditation Commission for Health Care (ACHC).
Kendrick has assisted home care providers with agency start-ups and expansions, preparation and recovery from regulatory surveys. She’s served in interim clinical and executive roles during transitions for hospital-based and free-standing health care organizations.
With an Associate’s degree in Nursing from the University of Tennessee and a Bachelor of Nursing Science and a Master’s degree in Health Care Administration from the University of Santa Monica, she has worked with hospitals, community health centers, occupational health teams in the manufacturing industry, home care and accreditation organizations. Kendrick resides in Tennessee and holds a Multistate (NLC) Registered Nurse license.