“Our approach truly informs both the strategic and operational parts of your business.”

Rich Corcoran

Rich Corcoran Consulting provides business evaluations and financial consulting services for the owners and executive management of Homecare and Hospice agencies and Post-Acute Care organizations.

Rich Corcoran, CPA, CHCE, CVA, CGMA


  • Home care consultant and industry leader on the topic of home healthcare finances
  • Lengthy career in finance, operations and technology for home care organizations
  • Background includes management and leadership for banking, auditing and investments, as well as strategic planning, budget, revenue cycle, accounting, payroll, property management and acquisitions
  • Extensive experience in working with payers and associations regarding Medicare and Medicaid regulations and reimbursement, and in supporting professional development, fundraising and a variety of advocacy initiatives

Michelle Corcoran

Director, Accounting Services

Michelle Corcoran manages the company’s accounting activities and financial statement presentations. In addition to her work for Corcoran Consulting Group, she is a part-time accountant for Salute Homecare in Waterbury, Conn. Corcoran has served as accounting manager for New England Home Care, Cromwell Conn., and as staff accountant for Pharmedica Communications, Killingworth, Conn. She earned her bachelor’s degree in accounting with a minor in psychology from University of Connecticut.

Adrienne D. Jenkins

Director, Revenue Cycle Management Services

Adrienne D. Jenkins brings 20+ years of experience in billing and collections operations to support home health businesses. She has served as accounts receivable operations manager, financial analyst and senior billing/collection specialist at VNA Community Healthcare, Inc. She will help Corcoran Consulting clients improve processes across each stage of the revenue cycle. She holds a bachelor’s in health and science studies with a minor in health administration from Quinnipiac University. She is a member of the coach training program at The Graduate Institute. Jenkins resides in Middletown, Conn.

Judy Hardwick

Director, Financial Management Services

Judy Hardwick brings 31 years of home care industry experience to support Corcoran Consulting’s clients with financial management, budgeting, financial forecasting, gross profit margin analysis and financial reporting support. From 1987 to 2018, Judy was director of finance at VNA Health at Home in Watertown, Conn., where she converted the agency’s clinical and administrative paper system to an electronic medical record system. Hardwick is a resident of Watertown, Conn.

Kathy Trier

Director, Executive Leadership Services

Kathy trier provides clients with leadership development, executive coaching, board development, strategic planning and operational work plan development, operational and financial analysis and customer service training. Prior to joining Rich Corcoran Consulting, Kathy served for 28 years as CEO for Community VNA in Attleboro, Mass., where she oversaw planning, financing and building of that VNA’s operational headquarters and led several information systems conversions. Prior to that position she was CFO of VNA of the South Shore. Kathy holds an MBA in Business Administration. She resides in Bristol, R.I.

Maryanna Arsenault, BSW, MPA

Director, Operational Support Services

As director of operational support services, Maryanna Arsenault, BSW, MPA supports Corcoran Consulting clients in their efforts to improve care, reduce administrative burdens and increase reimbursement. She brings extensive experience in leading and advising home health and hospice agencies, both free-standing and within healthcare systems.

An Accreditation Commission for Healthcare (ACHC)-certified consultant for hospice, home health, and private duty organizations, Arsenault shares her solid career experience with agencies across the country. She assists organizations of all sizes improve efficiency, compliance, accreditation readiness, quality, and care management.

Before transitioning to her role as a home health and hospice consultant in 2014, Maryanna was CEO of HomeHealth Visiting Nurses of Southern Maine in Saco, Maine, where she was instrumental in merging of numerous agencies as well as achieving Home Care Elite Agency status.

Arsenault received her Bachelor of Social Work degree from Temple University and her Master of Public Administration from Clark University. Throughout her career she has presented at National conferences and has been published in industry magazines. She is a resident of Wells, Maine.

Nancy Kendrick, RN, MS

Director, Clinical Management

Nancy Kendrick’s extensive career in the home care industry began as a clinician and progressed from branch manager to vice president of clinical services for a national provider of home health, hospice, infusion and medical equipment. Her focus on quality and patient safety led to her work in various capacities, including surveyor/site visitor, with The Joint Commission (TJC), Community Health Accreditation Program (CHAP) and Accreditation Commission for Health Care (ACHC).

Kendrick has assisted home care providers with agency start-ups and expansions, preparation and recovery from regulatory surveys. She’s served in interim clinical and executive roles during transitions for hospital-based and free-standing health care organizations.

With an Associate’s degree in Nursing from the University of Tennessee and a Bachelor of Nursing Science and a Master’s degree in Health Care Administration from the University of Santa Monica, she has worked with hospitals, community health centers, occupational health teams in the manufacturing industry, home care and accreditation organizations. Kendrick resides in Tennessee and holds a Multistate (NLC) Registered Nurse license.

Credentials - Rich Corcoran


Chief Business Officer & Chief Financial Officer

VNA Community Healthcare, 1999-2015

  • Led financial operations, strategic initiatives and reporting for the $32 million non-profit home care agency and had direct responsibility for its subsidiaries in adult day care (Strong House Adult Day Center) and non-medical home care (LIFETIME Care at Home)

Chief Financial Officer

Arrow Corporate, 1993-1998

  • Head of all fiscal operations, acquisitions and due diligence, bank and venture capital development, information systems, human resources, business plans and supplier relationships

Memberships & Affiliations

National Association for Home Care & Hospice (NAHC)

  • Active Member, 1999-Present
    • Frequent participant in Annual Meetings and other national events, as well as frequent attendee at the NAHCH Financial Management Conference

Connecticut Association for Healthcare at Home

  • Active Member, 1999-Present
    • Provided stewardship for home and community-based agencies that saved the State of Connecticut over $1 Billion between 2006-2015
    • Former Chairman of the Board of Directors, as well as former Director of the Board and Association Treasurer
    • Served as a Member of the Finance Committee, Government Relations Committee, Executive Committee and CEO Search Committee
    • Initiated and participated in the Association rebrand, which reimagined the organization’s relationship with the government and member agencies
    • Revamped the membership dues structure
    • Frequent participant in sessions with legislators and in testimony provided to the Connecticut state legislative committees
    • Provided significant support related to the DSS audit process and issues related to Medicaid reimbursement

Simione Healthcare Consultants

  • Strategic Partner, 2015-2016
    • Partners on a variety of initiatives to support the financial and business development goals of home care and hospice organizations nationwide who are seeking support for performance improvement

Home Care Alliance of Massachusetts

  • Associate Member, 2017-Present

Visiting Nurse Association of New England

  • Member, 1999-2015
    • Frequent participant in Annual Meetings and other regional events
    • Served on Finance Committee for several years
    • Assisted Association in the restructuring of membership dues and improvements in financial reporting

Honors & Achievements

National Advocacy Award Winner, 2012

Visiting Nurses Association of America

  • Awarded for continual participation in State and Federal Advocacy efforts with the U.S. Congress and State of CT Legislators, as well as the many efforts to improve reimbursement and regulatory requirements

Professional Certifications


Certified Public Accountant (CPA)

Member, Forensic & Valuation Section

American Institute of Certified Public Accountants (AICPA)

Certified Valuation Analyst (CVA)

National Association of Certified Valuators and Analysts (NACVA)

Certified Public Accountant (CPA)

Connecticut Society of Certified Public Accountants (CSCPA)



Association of Certified Fraud Examiners (ACFE)


Certified Home Care & Hospice Executive (CHCE)

National Association for Home Care & Hospice (NAHC)


Consultants Training Institute (CTI)

Notable Seminars

The Value of a Day

Visiting Nurses Association of America, 2008

  • Developed an educational session focusing on the measurement and evaluation of Accounts Receivable Days Sales Outstanding

New Agency Administrator Program

Connecticut Association for Healthcare at Home, 2005-2011

  • Led an all-day educational program designed to educate newer agency administrators on the financial and information system aspects of operating a home care or hospice agency

Mergers, Acquisitions & Financial Challenges

Connecticut Association for Healthcare at Home, 2011

  • Speaker for a half-day educational program on all aspects of M&A – including financial considerations, due diligence, legal issues and integration planning

Managing the “Squeeze” and Cost Accounting

Visiting Nurses Association of America, 2010

  • Led an educational program focused on the management of variable costs, expenses and the impact on gross margins

Community Participation

Youth Mentor

The Governor's Prevention Partnership, Guilford Youth Mentoring Program, Guilford, CT

  • Served with this school based program for nearly a decade
  • Led as the Program's Treasurer and later the Chairman of the Board
  • Initiated fundraising campaigns and successfully obtained non-profit status

Board Member

The Ronald McDonald House, Connecticut & Western Massachusetts


For those interested in exploring how Rich Corcoran Consulting can impact your strategic and operational challenges.



For those who are ready to meet face to face, and talk seriously about analyzing the financial operations of their agency.